privacy policy & terms on use

privacy policy

Goonawarra Neighbourhood House is committed to safeguarding your privacy.

Goonawarra Neighbourhood House has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for Goonawarra Neighbourhood House

Goonawarra Neighbourhood House does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis. For example, such personally identifiable information may be gathered from the registration process for subscription or services and in connection with content submissions, community postings (e.g., forums), suggestions and transactional areas.

Personally identifiable information on individual users will not be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection. At such points of collection, the user will have the opportunity to indicate whether he or she would like to “opt out” of receiving promotional and/or marketing information about other products, services and offerings and/or any third parties.

Further, notwithstanding any opt out of promotional information by the user, we reserve the right to contact a subscriber regarding account status, changes to the subscriber agreement and other matters relevant to the underlying service and/or the information collected.

We do reserve the right to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the site and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners.

Upon request, we will allow any user to “opt out” of further promotional contacts at any time.

Additionally upon request, we will use reasonable efforts to allow users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. Also, upon a user’s request, we will use commercially reasonable efforts to functionally delete the user and his or her personal information from its database; however, it may be impossible to delete a user’s entry without some residual information because of backups and records of deletions.

Access to the database containing personal information is restricted to Goonawarra Neighbourhood House staff members with direct responsibility for customer service or management of the website. Authorised staff members are not allowed to pass on information about members to non-authorised staff without the express permission of the Manager.

Goonawarra Neighbourhood House reserves the right to change this policy at any time by notifying users of the existence of a new privacy statement. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party. Goonawarra Neighborhood House is committed to protecting your privacy. We do not share any of the collected personally identifiable information without your permission with anyone other than our administration. We do not sell your personally identifiable information to anyone.

Choice/Opt-out

Our site provides users the opportunity to opt-out of receiving communications.
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service:

1. You can send email to: admin@goonawarra.com.au
2. You can call the following telephone number: 03 9740 6627

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Goonawarra Neighbourhood House
8 Gullane Drive, Sunbury VIC 3429
Telephone: 03 9740 6627
Email: admin@goonawarranh.com.au

Responsibility to the Community

We will constantly promote the aims of our organisation as set down by its members who are comprised of local communities throughout the State of Victoria. We will offer only those services, which are reflective of our members’ needs.

We will conduct our business in a manner, which reflects our commitment to social justice principles:

Equity: a fairer distribution of economic resources and power.

Access: ensuring fair and equal access for all people to those services that are important for their quality of life.

Participation: maximising the opportunities for people to participate in the circumstances, which affect their lives.

Rights: developing fairer, more comprehensive rights that are equally enforceable by all people regardless of their income and social background.

Complaints Procedures

We believe that community members have an important role in the House and we value their comments. We aim to ensure that community members feel free to communicate any concerns they have in relation to the House, staff, management, programs or policies without fearing negative consequences, and that they are made fully aware of the procedures to do this. Our priority is to do everything possible to improve the quality of our service.

Procedure

We will support an individual’s right to complain and will help them to make their complaints clear and try to resolve them.
A complaint can be anything which an individual thinks is unfair or which makes them unhappy with the service.
All confidential conversations with individuals will take place in a quiet place away from children, other parents or staff not involved.

If an individual has a complaint or comment about the service, they will be encouraged to talk to the Manager/nominated staff member when the manager is not available.

The persons complaint is to be recorded and dated indicating the issue of concern and how it was resolved.
The Manager will inform the person of what has been decided regarding the issue.

Staff will also be informed of any relevant issues that they need to address or be aware of. This could be done verbally or if the issue has been dealt with on a more formal basis a delegated authority will write personally to the individual concerned.

How to complain

You can send email to admin@goonawarranh.com.au
You can call the following telephone number: 03 9740 6627

If you have any questions about this complaints policy, the practices, or your dealings with this us, you can contact:

Goonawarra Neighbourhood House
8 Gullane Drive, Sunbury Vic 3429

Telephone: 03 9740 6627
Email: admin@goonawarranh.com.au

website terms of use & conditions

Goonawarra Neighbourhood House inc.

Welcome to our website. This website with URL address https://www.goonawarraneighbourhoodhouse.com.au/ is owned and operated by Goonawarra Neighbourhood House (17 827 193 183). Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Goonawarra Neighbourhood House’s relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.

The term ‘Goonawarra Neighbourhood House’ or ‘us’ or ‘our’ or ‘we’ refers to Goonawarra Neighbourhood House, the owner of the website, whose registered office is 17 827 193 183, 8 Gullane Drive, Sunbury. 3429 Victoria. The term ‘you’ or ‘your’ refers to the website user.

Your use of this website is subject to the following terms and conditions:

The content of this website is for your general information and use only. It is subject to change without prior notice.
This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: Name, email address.
Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.
Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.
This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.
Your use of this website and any dispute arising out of your use of it is subject to the laws of Victoria.
You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.
These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual warranty relevant to any particular product or service.
These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.
You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.
In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.
Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

These website terms of use are provided by legalvision.com.au